mgt503 paper2

MIDTERM EXAMINATION

Spring 2009

MGT503- Principles of Management (Session - 3)

Time: 60 min

Marks: 50









Question No: 1 ( Marks: 1 ) - Please choose one

Sulman thinks about his job while playing with his son on the weekend, and he continually volunteers to do extra assignments and project for his department. These suggest that Sulman has a strong need for :

► Esteem

► Security

► Achievement

► Power



Question No: 2 ( Marks: 1 ) - Please choose one

Asim assigned Khalid a project to be completed by the end of the month and then hold periodic meetings with him to review his progress. Which management function Asim is performing?

► Planning

► Leading

► Controlling

► Organizing



Question No: 3 ( Marks: 1 ) - Please choose one

The single European Union currency is called:



► Franc

► Franc-mark

► Pound

► Euro



Question No: 4 ( Marks: 1 ) - Please choose one

A large chemical company not only dispose off all toxic waste properly as outlined by law, but it also spends $1 million dollars each year on research to determine better processes for all businesses to use in disposing of toxic wastes. This company is exhibiting which of the following?

► Social responsibility

► Social obligation

► Moral obligation

► Social responsiveness



Question No: 5 ( Marks: 1 ) - Please choose one

Ali has decided to implement changes within the production process of his organization. This decision was based upon his review of how well the performance level of the organization is meeting the established goals for the company. He is practicing which of the following management functions.


► Planning

► Controlling

► Leading

► Organizing



Question No: 6 ( Marks: 1 ) - Please choose one

A plan developed to carry out a course of action that is not likely to be repeated in the future is called:






► Single-use plan

► Specific plan

► Reaction plan

► Directional plan



Question No: 7 ( Marks: 1 ) - Please choose one

The intent of which of the following is to reduce uncertainty by playing out potential situations under different specific conditions?



► Project management

► Scheduling

► Environmental analysis

► Scenario planning



Question No: 8 ( Marks: 1 ) - Please choose one

All of the following are disadvantages of group decision making EXCEPT:


► More time taken to reach a solution

► Minority domination

► More alternatives are generated

► Groupthink decreases effectiveness of decision



Question No: 9 ( Marks: 1 ) - Please choose one

The strap of Ali's bag tore off as he threw it over his shoulder. On the way to school, he stopped at the first store that carries bags, walked in and purchased one from the front rack. Ali has just made which of the following type of decision?


► Maximizing

► Satisficing

► Risky

► Optimal



Question No: 10 ( Marks: 1 ) - Please choose one

Asad spoke out in a meeting in favor of a potential cost savings that would result from a new employee benefits program offered by the company. He later received information that showed that his initial decision about the cost savings was incorrect, but he was too embarrassed to publicly admit that he was wrong, so he stuckby his original statement. Asad is practicing which of the following?


► Bounded rationality

► Satisficing

► Escalation of commitment

► Maximizing



Question No: 11 ( Marks: 1 ) - Please choose one

Aisha wants to sell her house. She makes a decision to sell house to the first person who comes along after getting the initial offer. which of the following she is practicing?


► Bounding rationality

► Satisficing

► Competitive

► Optimizing



Question No: 12 ( Marks: 1 ) - Please choose one

Which of the following aspect of decision making is based on facts such as costs, revenues and product design specifications?


► Decision quality

► Escalation of commitment

► Optimizing

► Satisficing



Question No: 13 ( Marks: 1 ) - Please choose one

In case of a simple problem the assumptions of rationality can be met because of which of the following?

► Goals are clear and alternatives are boundless

► Goals are unlimited and alternatives are limitless

► Goals are clear and alternatives limited

► Goals are boundless and alternatives are clear



Question No: 14 ( Marks: 1 ) - Please choose one

Most of the time lower level management of organizations have to deal with problems which are:


► Satisficing

► Well-structured

► Non-programmed

► Ill-structured



Question No: 15 ( Marks: 1 ) - Please choose one

Putting a decision into action and conveying the decision to the persons who will be affected by it, is known as:


► Decision implementation

► Rational decision making

► Irrational decision making

► Problem identification



Question No: 16 ( Marks: 1 ) - Please choose one

Once a manager has identified a problem, the next step would be the identification of:

► Discrepancies

► Decision criteria

► Scenarios

► Factor weights



Question No: 17 ( Marks: 1 ) - Please choose one

A plant manager of an organization, who is trying to reduce turnover of production workers, notices that turnover has decreased by 10 percent in four months after he introduced a new training program, the manager is at which step in the rational decision-making process?


► Identify the problem

► Evaluate the decision criteria

► Analyze the alternatives

► Evaluate the results



Question No: 18 ( Marks: 1 ) - Please choose one

A retail clothing store manager who estimates how much to order for the current spring season based on last spring's outcomes is operating under what kind of decision-making condition?






► Seasonal

► Risk

► Uncertainty

► Certainty



Question No: 19 ( Marks: 1 ) - Please choose one

The extent to which an alternative can be accomplished within related organizational constraints such as time, budgets, technology and policies is called:

► Reversibility

► Sustainability

► Feasibility

► Acceptability



Question No: 20 ( Marks: 1 ) - Please choose one

A choice made from two or more alternatives is called:

► Support

► System

► Network

► Decision



Question No: 21 ( Marks: 1 ) - Please choose one

An agreement among the Mexican, Canadian and U.S government in which barriers to free trade have been eliminated is called:

► NAFTA

► ASEAN

► EU

► WTO



Question No: 22 ( Marks: 1 ) - Please choose one

Few years ago, employees of a international company took wages cuts to help the firm offset large losses. Now firm is again earning profits and employees believe that their wages should be restored but company is not willing to restore their wages. Organization is showing which of the following behavior?





► Unethical

► Socially responsible

► Ethical

► Socioeconomic



Question No: 23 ( Marks: 1 ) - Please choose one

A large pulp and paper company meets all federal guidelines and obeys all laws rigorously as it cuts down timber. The primary concern of this company is compliance and profit maximization for its stockholders. This company is exhibiting which of the following?

► Social responsibility

► Social obligation

► Moral obligation

► Social responsiveness



Question No: 24 ( Marks: 1 ) - Please choose one

Mega environment, that includes the attitudes, values, norms, beliefs, behaviors and associated demographic trends that are characteristics of a given geographic area, is called:






► The socio-cultural element

► The international element

► The economic element

► The legal-political element



Question No: 25 ( Marks: 1 ) - Please choose one

All of the following are the parts of organization's external environment, EXCEPT:




► Culture

► Customers

► Competitors

► Regulators



Question No: 26 ( Marks: 1 ) - Please choose one

All of the following are the part of organization's internal environment EXCEPT:






► Employees

► Owner

► Culture

► Regulators



Question No: 27 ( Marks: 1 ) - Please choose one

Task environment is also called:

► Specific environment

► Goal orientated environment

► Open environment

► Close environment



Question No: 28 ( Marks: 1 ) - Please choose one

Mega environment is also called:

► Open environment

► Close environment

► Flexible environment

► General environment



Question No: 29 ( Marks: 1 ) - Please choose one

The Walt Disney company's movies, theme parks and television programs all benefit one another. Children who enjoy a Disney movie like LION KING want to go to Disney world and see lion king show. They benefits greatly from:


► Negative Entropy

► Synergy

► Transformation

► Entropy



Question No: 30 ( Marks: 1 ) - Please choose one

The bank of New England uses models to figure out how many teller need to be on duty at each location at various times throughout the day. Bank is using which of the following approaches?





► Management science

► Operations management

► Total quality management

► Contingency perspective



Question No: 31 ( Marks: 1 ) - Please choose one

Viewpoint arguing that appropriate managerial action depends on the particular parameters of the situation is called:

► Contingency theory

► Behavioral theory

► Administrative theory

► Social theory



Question No: 32 ( Marks: 1 ) - Please choose one

Chester Barnard saw organizations as a ______system that required human assistance.

► Moral

► Ethical

► Social

► Technical



Question No: 33 ( Marks: 1 ) - Please choose one

Low level management has a complete authority to make decisions in case of:

► Centralization

► Decentralization

► Scalar Chain

► Order



Question No: 34 ( Marks: 1 ) - Please choose one

According to Adam Smith, the division of labor results in:

► Increased worker motivation

► Decreased worker specialization

► Increased worker productivity

► Decreased worker motivation



Question No: 35 ( Marks: 1 ) - Please choose one

According to Mintzberg monitor, disseminator and spokesperson are all:

► Interpersonal roles

► Informational roles

► Decisional roles

► Functional roles



Question No: 36 ( Marks: 1 ) - Please choose one

Hussain is the physician who heads the Critical Care Unit at Mercy Hospital, the most important role that he performs is:

► Informational

► Decisional

► Interpersonal

► Functional



Question No: 37 ( Marks: 1 ) - Please choose one

Controlling contingent situation comes under which of the following roles?

► Spokesperson

► Monitor

► Leader

► Disturbance handler



Question No: 38 ( Marks: 1 ) - Please choose one

Which of the following is most important characteristic of an entrepreneur?

► Planning

► Communication

► Rapid decision making

► Goal setting



Question No: 39 ( Marks: 1 ) - Please choose one

Adam Smith wrote his book “The Wealth of Nations” in:

► 15th century

► 17th century

► 20th century

► 18th century



Question No: 40 ( Marks: 1 ) - Please choose one

Which of the following courses helps managers gain a better understanding of motivation, leadership, trust, employee selection, performance appraisals and training techniques?

► Psychology

► Sociology

► Political science

► Anthropology



Question No: 41 ( Marks: 10 )

Ali is working as the head of tea unit of a multinational organization. Expenses of tea unit are increasing day by day. He is much worried. He decided to call a meeting and ask for some suggestions to reduce expenses from his subordinates. Different subordinates suggest for the downsizing of research department as it was not working efficiently. Ali still wants to think over this suggestion. What steps he should take to make a rational decision?