MIDTERM EXAMINATION
Spring 2009
MGT503- Principles of Management (Session - 5)
Time: 60 min
Marks: 50
Question No: 1 ( Marks: 1 ) - Please choose one
Sulman thinks about his job while playing with his son on the weekend, and he continually volunteers to do extra assignments and project for his department. These suggest that Sulman has a strong need for :
► Esteem
► Security
► Achievement
► Power
Not 100% sureQuestion No: 2 ( Marks: 1 ) - Please choose one(chap 04)
Asim assigned Khalid a project to be completed by the end of the month and then hold periodic meetings with him to review his progress. Which management function Asim is performing?
► Planning
► Leading
► Controlling
► Organizing
Question No: 3 ( Marks: 1 ) - Please choose one
Which of the following BEST describes creativity?
► Uncovering what is already there
► Creating something new
► Organizing already discovered items
► Criticizing the discovered items
Question No: 4 ( Marks: 1 ) - Please choose one
When an organization encounters a serious problem which needs to be solved immediately, it is called:
► Crisis problem
► Non- Crisis problem
► Opportunity problem
► Financial Problem
Question No: 5 ( Marks: 1 ) - Please choose one
Plans which have the broadest organizational focus and the longest time frame are called:
► Tactical
► Strategic
► Directional
► Operational
Question No: 6 ( Marks: 1 ) - Please choose one
A few years ago Black and Decker bought general electric's small appliance business. 150 products were converted from GE to Black and Decker label. A total of 140 steps were used for each product. It took 3 years. The total conversion of product line was:
► A Program
► A project
► A policy
► A rule
Question No: 7 ( Marks: 1 ) - Please choose one
The intent of which of the following is to reduce uncertainty by playing out potential situations under different specific conditions?
► Project management
► Scheduling
► Environmental analysis
► Scenario planning
Question No: 8 ( Marks: 1 ) - Please choose one
In terms of linear programming, profit margins on different products that a company can produce represent which of the following?
► Constraints
► Feasibility regions
► Scenarios
► Basis for the objective function
Question No: 9 ( Marks: 1 ) - Please choose one
Which of the following technique relies on individual or group judgments rather than on mathematical analysis?
► Quantitative forecasting
► Technological forecasting
► Qualitative forecasting
► Environmental forecasting
Question No: 10 ( Marks: 1 ) - Please choose one
A problem with groupthink is that no one is actually in charge of making the final decision or outcome, which results in:
► Ambiguous responsibility
► Role incoherence
► Role ambiguity
► Ambiguous delegation
Question No: 11 ( Marks: 1 ) - Please choose one
When an organization encounters an issue that requires resolution, but not very immediate action, it is called:
► Crisis problem
► Non- Crisis problem
► Opportunity problem
► Financial Problem
Question No: 12 ( Marks: 1 ) - Please choose one
In decision making process, ideas should be evaluated on the basis of:
► Acceptability
► Durability
► Accountability
► Liability
Question No: 13 ( Marks: 1 ) - Please choose one
Assembling additional information and identifying both the nature and the causes of the problem comes under:
► Scanning stage
► Categorization stage
► Diagnosis stage
► Implementation stage
Question No: 14 ( Marks: 1 ) - Please choose one
The North American Free Trade Agreement includes:
► Mexico, Canada, and the United States
► Mexico, Brazil and Columbia
► Mexico, Canada and the Brazil
► Italy, Canada and the United States
Question No: 15 ( Marks: 1 ) - Please choose one
Which of the following is a collection of countries that use a common currency?
► European common market
► European Union
► Western European alliance
► Economic and monetary union
Question No: 16 ( Marks: 1 ) - Please choose one
Few years ago, employees of a international company took wages cuts to help the firm offset large losses. Now firm is again earning profits and employees believe that their wages should be restored but company is not willing to restore their wages. Organization is showing which of the following behavior?
► Unethical
► Socially responsible
► Ethical
► Socioeconomic
Question No: 17 ( Marks: 1 ) - Please choose one
An individual's personal beliefs regarding what is right and wrong or good and bad is called:
► Ethics
► Values
► Norms
► Rituals
Question No: 18 ( Marks: 1 ) - Please choose one
The relationship between corporate social involvement and economic performance is:
► Positive
► Negative
► Perfect positive
► Perfect negative
Question No: 19 ( Marks: 1 ) - Please choose one
The culture of an organization is largely determined by:
► Top management
► Employees
► Stockholders
► The company founders
Question No: 20 ( Marks: 1 ) - Please choose one
All of the following are Dimensions of organizational culture EXCEPT:
► Innovation
► Aggressiveness
► Stability
► Customer orientation
Question No: 21 ( Marks: 1 ) - Please choose one
Constituencies in an organization's external environment that are affected by the organization's decisions and actions are called:
► Stakeholders
► Advisories
► Beneficiaries
► Environmentalists
Question No: 22 ( Marks: 1 ) - Please choose one
Environment made up of specific outside elements within which an organization interfaces in the course of conducting its business is called:
► Internal environment
► External environment
► The task environment
► The mega environment
Question No: 23 ( Marks: 1 ) - Please choose one
The quantitative approach has contributed directly in the areas of:
► Planning and control
► Controlling and leading
► Organizing and controlling
► Planning and leading
Question No: 24 ( Marks: 1 ) - Please choose one
Viewpoint arguing that appropriate managerial action depends on the particular parameters of the situation is called:
► Contingency theory
► Behavioral theory
► Administrative theory
► Social theory
Question No: 25 ( Marks: 1 ) - Please choose one
In Maslow's hierarchy of need, status is an example of which of the folowing need?
► Physiological
► Esteem
► Safety
► Social
Question No: 26 ( Marks: 1 ) - Please choose one
Which of the following behavior had dramatically influenced by Hawthorne studies?
► Human behavior
► Social behavior
► Moral behavior
► Ethical behavior
Question No: 27 ( Marks: 1 ) - Please choose one
The formal right to give orders, make decisions, and see that tasks are completed is called:
► Centralization
► Authority
► Responsibility
► Decentralization
Question No: 28 ( Marks: 1 ) - Please choose one
The managerial functions according to Fayol were :
► Organizing, staffing, commanding, coordinating and controlling
► Commanding, organizing, planning, coordinating and staffing
► Controlling, commanding, organizing, planning and leading
► Planning, organizing, commanding, coordinating and controlling
Question No: 29 ( Marks: 1 ) - Please choose one
Which of the following is considered to be the father of modern computing?
► Fredrick W Taylor
► Abraham Maslow
► Charles Babbage
► Max Weber
Question No: 30 ( Marks: 1 ) - Please choose one
Which type of managerial skill refers to the ability to analyze and diagnose complex situations?
► Problem-solving
► Interpersonal
► Conceptual
► Technical
Question No: 31 ( Marks: 1 ) - Please choose one
If you get more output from a given input, you have:
► Decreased effectiveness
► Increased effectiveness
► Decreased efficiency
► Increased efficiency
Question No: 32 ( Marks: 1 ) - Please choose one
Interpersonal roles include which of the following three roles?
► Disseminating, figurehead and liaison
► Figurehead, leader and liaison
► Disturbance handler, monitor and entrepreneur
► Monitor, resource allocator and negotiator
Question No: 33 ( Marks: 1 ) - Please choose one
A manager transmits the information outside the organization. He is performing which of the following role?
► Spokesperson
► Representative
► Disseminator
► Agent
Question No: 34 ( Marks: 1 ) - Please choose one
A universally accepted model of a successful manager could be described as:
► One who practices the four universal processes or functions
► One who executes all of the roles in a professional manner
► One who possesses all management skills at high levels
► There is no universally accepted model of a successful manager
Question No: 35 ( Marks: 1 ) - Please choose one
Dr. Edward Deming has described his Philosophy about quality in:
► 14 Points
► 6 Points
► 8 Points
► 20 Points
Question No: 36 ( Marks: 1 ) - Please choose one
The traditional shape of an organization was:
► Circle
► Pyramid
► Square
► Diamond
Question No: 37 ( Marks: 1 ) - Please choose one
The science which studies the nature of things, particularly values and ethics is called:
► Anthropology
► Philosophy
► Economics
► Political sciences
Question No: 38 ( Marks: 1 ) - Please choose one
The new business model reflects today's reality that:
► A large number of competitors are in the world.
► Information can be shared and exchanged instantaneously anywhere in the world
► People can move from one part to another part of the country easily
► Trade barriers are removed
Question No: 39 ( Marks: 1 ) - Please choose one
The course which studies the values and ethics is called:
► Philosophy
► Behavioral science
► Economics
► Psychology
Question No: 40 ( Marks: 1 ) - Please choose one
Which of the following courses helps managers gain a better understanding of motivation, leadership, trust, employee selection, performance appraisals and training techniques?
► Psychology
► Sociology
► Political science
► Anthropology
Question No: 41 ( Marks: 10 )
Describe Porter's Model and explain how a manager would use it to develop a strategy to achieve competitive advantage.
Showing posts with label mgt503-papers. Show all posts
Showing posts with label mgt503-papers. Show all posts
mgt503 paper2
MIDTERM EXAMINATION
Spring 2009
MGT503- Principles of Management (Session - 3)
Time: 60 min
Marks: 50
Question No: 1 ( Marks: 1 ) - Please choose one
Sulman thinks about his job while playing with his son on the weekend, and he continually volunteers to do extra assignments and project for his department. These suggest that Sulman has a strong need for :
► Esteem
► Security
► Achievement
► Power
Question No: 2 ( Marks: 1 ) - Please choose one
Asim assigned Khalid a project to be completed by the end of the month and then hold periodic meetings with him to review his progress. Which management function Asim is performing?
► Planning
► Leading
► Controlling
► Organizing
Question No: 3 ( Marks: 1 ) - Please choose one
The single European Union currency is called:
► Franc
► Franc-mark
► Pound
► Euro
Question No: 4 ( Marks: 1 ) - Please choose one
A large chemical company not only dispose off all toxic waste properly as outlined by law, but it also spends $1 million dollars each year on research to determine better processes for all businesses to use in disposing of toxic wastes. This company is exhibiting which of the following?
► Social responsibility
► Social obligation
► Moral obligation
► Social responsiveness
Question No: 5 ( Marks: 1 ) - Please choose one
Ali has decided to implement changes within the production process of his organization. This decision was based upon his review of how well the performance level of the organization is meeting the established goals for the company. He is practicing which of the following management functions.
► Planning
► Controlling
► Leading
► Organizing
Question No: 6 ( Marks: 1 ) - Please choose one
A plan developed to carry out a course of action that is not likely to be repeated in the future is called:
► Single-use plan
► Specific plan
► Reaction plan
► Directional plan
Question No: 7 ( Marks: 1 ) - Please choose one
The intent of which of the following is to reduce uncertainty by playing out potential situations under different specific conditions?
► Project management
► Scheduling
► Environmental analysis
► Scenario planning
Question No: 8 ( Marks: 1 ) - Please choose one
All of the following are disadvantages of group decision making EXCEPT:
► More time taken to reach a solution
► Minority domination
► More alternatives are generated
► Groupthink decreases effectiveness of decision
Question No: 9 ( Marks: 1 ) - Please choose one
The strap of Ali's bag tore off as he threw it over his shoulder. On the way to school, he stopped at the first store that carries bags, walked in and purchased one from the front rack. Ali has just made which of the following type of decision?
► Maximizing
► Satisficing
► Risky
► Optimal
Question No: 10 ( Marks: 1 ) - Please choose one
Asad spoke out in a meeting in favor of a potential cost savings that would result from a new employee benefits program offered by the company. He later received information that showed that his initial decision about the cost savings was incorrect, but he was too embarrassed to publicly admit that he was wrong, so he stuckby his original statement. Asad is practicing which of the following?
► Bounded rationality
► Satisficing
► Escalation of commitment
► Maximizing
Question No: 11 ( Marks: 1 ) - Please choose one
Aisha wants to sell her house. She makes a decision to sell house to the first person who comes along after getting the initial offer. which of the following she is practicing?
► Bounding rationality
► Satisficing
► Competitive
► Optimizing
Question No: 12 ( Marks: 1 ) - Please choose one
Which of the following aspect of decision making is based on facts such as costs, revenues and product design specifications?
► Decision quality
► Escalation of commitment
► Optimizing
► Satisficing
Question No: 13 ( Marks: 1 ) - Please choose one
In case of a simple problem the assumptions of rationality can be met because of which of the following?
► Goals are clear and alternatives are boundless
► Goals are unlimited and alternatives are limitless
► Goals are clear and alternatives limited
► Goals are boundless and alternatives are clear
Question No: 14 ( Marks: 1 ) - Please choose one
Most of the time lower level management of organizations have to deal with problems which are:
► Satisficing
► Well-structured
► Non-programmed
► Ill-structured
Question No: 15 ( Marks: 1 ) - Please choose one
Putting a decision into action and conveying the decision to the persons who will be affected by it, is known as:
► Decision implementation
► Rational decision making
► Irrational decision making
► Problem identification
Question No: 16 ( Marks: 1 ) - Please choose one
Once a manager has identified a problem, the next step would be the identification of:
► Discrepancies
► Decision criteria
► Scenarios
► Factor weights
Question No: 17 ( Marks: 1 ) - Please choose one
A plant manager of an organization, who is trying to reduce turnover of production workers, notices that turnover has decreased by 10 percent in four months after he introduced a new training program, the manager is at which step in the rational decision-making process?
► Identify the problem
► Evaluate the decision criteria
► Analyze the alternatives
► Evaluate the results
Question No: 18 ( Marks: 1 ) - Please choose one
A retail clothing store manager who estimates how much to order for the current spring season based on last spring's outcomes is operating under what kind of decision-making condition?
► Seasonal
► Risk
► Uncertainty
► Certainty
Question No: 19 ( Marks: 1 ) - Please choose one
The extent to which an alternative can be accomplished within related organizational constraints such as time, budgets, technology and policies is called:
► Reversibility
► Sustainability
► Feasibility
► Acceptability
Question No: 20 ( Marks: 1 ) - Please choose one
A choice made from two or more alternatives is called:
► Support
► System
► Network
► Decision
Question No: 21 ( Marks: 1 ) - Please choose one
An agreement among the Mexican, Canadian and U.S government in which barriers to free trade have been eliminated is called:
► NAFTA
► ASEAN
► EU
► WTO
Question No: 22 ( Marks: 1 ) - Please choose one
Few years ago, employees of a international company took wages cuts to help the firm offset large losses. Now firm is again earning profits and employees believe that their wages should be restored but company is not willing to restore their wages. Organization is showing which of the following behavior?
► Unethical
► Socially responsible
► Ethical
► Socioeconomic
Question No: 23 ( Marks: 1 ) - Please choose one
A large pulp and paper company meets all federal guidelines and obeys all laws rigorously as it cuts down timber. The primary concern of this company is compliance and profit maximization for its stockholders. This company is exhibiting which of the following?
► Social responsibility
► Social obligation
► Moral obligation
► Social responsiveness
Question No: 24 ( Marks: 1 ) - Please choose one
Mega environment, that includes the attitudes, values, norms, beliefs, behaviors and associated demographic trends that are characteristics of a given geographic area, is called:
► The socio-cultural element
► The international element
► The economic element
► The legal-political element
Question No: 25 ( Marks: 1 ) - Please choose one
All of the following are the parts of organization's external environment, EXCEPT:
► Culture
► Customers
► Competitors
► Regulators
Question No: 26 ( Marks: 1 ) - Please choose one
All of the following are the part of organization's internal environment EXCEPT:
► Employees
► Owner
► Culture
► Regulators
Question No: 27 ( Marks: 1 ) - Please choose one
Task environment is also called:
► Specific environment
► Goal orientated environment
► Open environment
► Close environment
Question No: 28 ( Marks: 1 ) - Please choose one
Mega environment is also called:
► Open environment
► Close environment
► Flexible environment
► General environment
Question No: 29 ( Marks: 1 ) - Please choose one
The Walt Disney company's movies, theme parks and television programs all benefit one another. Children who enjoy a Disney movie like LION KING want to go to Disney world and see lion king show. They benefits greatly from:
► Negative Entropy
► Synergy
► Transformation
► Entropy
Question No: 30 ( Marks: 1 ) - Please choose one
The bank of New England uses models to figure out how many teller need to be on duty at each location at various times throughout the day. Bank is using which of the following approaches?
► Management science
► Operations management
► Total quality management
► Contingency perspective
Question No: 31 ( Marks: 1 ) - Please choose one
Viewpoint arguing that appropriate managerial action depends on the particular parameters of the situation is called:
► Contingency theory
► Behavioral theory
► Administrative theory
► Social theory
Question No: 32 ( Marks: 1 ) - Please choose one
Chester Barnard saw organizations as a ______system that required human assistance.
► Moral
► Ethical
► Social
► Technical
Question No: 33 ( Marks: 1 ) - Please choose one
Low level management has a complete authority to make decisions in case of:
► Centralization
► Decentralization
► Scalar Chain
► Order
Question No: 34 ( Marks: 1 ) - Please choose one
According to Adam Smith, the division of labor results in:
► Increased worker motivation
► Decreased worker specialization
► Increased worker productivity
► Decreased worker motivation
Question No: 35 ( Marks: 1 ) - Please choose one
According to Mintzberg monitor, disseminator and spokesperson are all:
► Interpersonal roles
► Informational roles
► Decisional roles
► Functional roles
Question No: 36 ( Marks: 1 ) - Please choose one
Hussain is the physician who heads the Critical Care Unit at Mercy Hospital, the most important role that he performs is:
► Informational
► Decisional
► Interpersonal
► Functional
Question No: 37 ( Marks: 1 ) - Please choose one
Controlling contingent situation comes under which of the following roles?
► Spokesperson
► Monitor
► Leader
► Disturbance handler
Question No: 38 ( Marks: 1 ) - Please choose one
Which of the following is most important characteristic of an entrepreneur?
► Planning
► Communication
► Rapid decision making
► Goal setting
Question No: 39 ( Marks: 1 ) - Please choose one
Adam Smith wrote his book “The Wealth of Nations” in:
► 15th century
► 17th century
► 20th century
► 18th century
Question No: 40 ( Marks: 1 ) - Please choose one
Which of the following courses helps managers gain a better understanding of motivation, leadership, trust, employee selection, performance appraisals and training techniques?
► Psychology
► Sociology
► Political science
► Anthropology
Question No: 41 ( Marks: 10 )
Ali is working as the head of tea unit of a multinational organization. Expenses of tea unit are increasing day by day. He is much worried. He decided to call a meeting and ask for some suggestions to reduce expenses from his subordinates. Different subordinates suggest for the downsizing of research department as it was not working efficiently. Ali still wants to think over this suggestion. What steps he should take to make a rational decision?
Spring 2009
MGT503- Principles of Management (Session - 3)
Time: 60 min
Marks: 50
Question No: 1 ( Marks: 1 ) - Please choose one
Sulman thinks about his job while playing with his son on the weekend, and he continually volunteers to do extra assignments and project for his department. These suggest that Sulman has a strong need for :
► Esteem
► Security
► Achievement
► Power
Question No: 2 ( Marks: 1 ) - Please choose one
Asim assigned Khalid a project to be completed by the end of the month and then hold periodic meetings with him to review his progress. Which management function Asim is performing?
► Planning
► Leading
► Controlling
► Organizing
Question No: 3 ( Marks: 1 ) - Please choose one
The single European Union currency is called:
► Franc
► Franc-mark
► Pound
► Euro
Question No: 4 ( Marks: 1 ) - Please choose one
A large chemical company not only dispose off all toxic waste properly as outlined by law, but it also spends $1 million dollars each year on research to determine better processes for all businesses to use in disposing of toxic wastes. This company is exhibiting which of the following?
► Social responsibility
► Social obligation
► Moral obligation
► Social responsiveness
Question No: 5 ( Marks: 1 ) - Please choose one
Ali has decided to implement changes within the production process of his organization. This decision was based upon his review of how well the performance level of the organization is meeting the established goals for the company. He is practicing which of the following management functions.
► Planning
► Controlling
► Leading
► Organizing
Question No: 6 ( Marks: 1 ) - Please choose one
A plan developed to carry out a course of action that is not likely to be repeated in the future is called:
► Single-use plan
► Specific plan
► Reaction plan
► Directional plan
Question No: 7 ( Marks: 1 ) - Please choose one
The intent of which of the following is to reduce uncertainty by playing out potential situations under different specific conditions?
► Project management
► Scheduling
► Environmental analysis
► Scenario planning
Question No: 8 ( Marks: 1 ) - Please choose one
All of the following are disadvantages of group decision making EXCEPT:
► More time taken to reach a solution
► Minority domination
► More alternatives are generated
► Groupthink decreases effectiveness of decision
Question No: 9 ( Marks: 1 ) - Please choose one
The strap of Ali's bag tore off as he threw it over his shoulder. On the way to school, he stopped at the first store that carries bags, walked in and purchased one from the front rack. Ali has just made which of the following type of decision?
► Maximizing
► Satisficing
► Risky
► Optimal
Question No: 10 ( Marks: 1 ) - Please choose one
Asad spoke out in a meeting in favor of a potential cost savings that would result from a new employee benefits program offered by the company. He later received information that showed that his initial decision about the cost savings was incorrect, but he was too embarrassed to publicly admit that he was wrong, so he stuckby his original statement. Asad is practicing which of the following?
► Bounded rationality
► Satisficing
► Escalation of commitment
► Maximizing
Question No: 11 ( Marks: 1 ) - Please choose one
Aisha wants to sell her house. She makes a decision to sell house to the first person who comes along after getting the initial offer. which of the following she is practicing?
► Bounding rationality
► Satisficing
► Competitive
► Optimizing
Question No: 12 ( Marks: 1 ) - Please choose one
Which of the following aspect of decision making is based on facts such as costs, revenues and product design specifications?
► Decision quality
► Escalation of commitment
► Optimizing
► Satisficing
Question No: 13 ( Marks: 1 ) - Please choose one
In case of a simple problem the assumptions of rationality can be met because of which of the following?
► Goals are clear and alternatives are boundless
► Goals are unlimited and alternatives are limitless
► Goals are clear and alternatives limited
► Goals are boundless and alternatives are clear
Question No: 14 ( Marks: 1 ) - Please choose one
Most of the time lower level management of organizations have to deal with problems which are:
► Satisficing
► Well-structured
► Non-programmed
► Ill-structured
Question No: 15 ( Marks: 1 ) - Please choose one
Putting a decision into action and conveying the decision to the persons who will be affected by it, is known as:
► Decision implementation
► Rational decision making
► Irrational decision making
► Problem identification
Question No: 16 ( Marks: 1 ) - Please choose one
Once a manager has identified a problem, the next step would be the identification of:
► Discrepancies
► Decision criteria
► Scenarios
► Factor weights
Question No: 17 ( Marks: 1 ) - Please choose one
A plant manager of an organization, who is trying to reduce turnover of production workers, notices that turnover has decreased by 10 percent in four months after he introduced a new training program, the manager is at which step in the rational decision-making process?
► Identify the problem
► Evaluate the decision criteria
► Analyze the alternatives
► Evaluate the results
Question No: 18 ( Marks: 1 ) - Please choose one
A retail clothing store manager who estimates how much to order for the current spring season based on last spring's outcomes is operating under what kind of decision-making condition?
► Seasonal
► Risk
► Uncertainty
► Certainty
Question No: 19 ( Marks: 1 ) - Please choose one
The extent to which an alternative can be accomplished within related organizational constraints such as time, budgets, technology and policies is called:
► Reversibility
► Sustainability
► Feasibility
► Acceptability
Question No: 20 ( Marks: 1 ) - Please choose one
A choice made from two or more alternatives is called:
► Support
► System
► Network
► Decision
Question No: 21 ( Marks: 1 ) - Please choose one
An agreement among the Mexican, Canadian and U.S government in which barriers to free trade have been eliminated is called:
► NAFTA
► ASEAN
► EU
► WTO
Question No: 22 ( Marks: 1 ) - Please choose one
Few years ago, employees of a international company took wages cuts to help the firm offset large losses. Now firm is again earning profits and employees believe that their wages should be restored but company is not willing to restore their wages. Organization is showing which of the following behavior?
► Unethical
► Socially responsible
► Ethical
► Socioeconomic
Question No: 23 ( Marks: 1 ) - Please choose one
A large pulp and paper company meets all federal guidelines and obeys all laws rigorously as it cuts down timber. The primary concern of this company is compliance and profit maximization for its stockholders. This company is exhibiting which of the following?
► Social responsibility
► Social obligation
► Moral obligation
► Social responsiveness
Question No: 24 ( Marks: 1 ) - Please choose one
Mega environment, that includes the attitudes, values, norms, beliefs, behaviors and associated demographic trends that are characteristics of a given geographic area, is called:
► The socio-cultural element
► The international element
► The economic element
► The legal-political element
Question No: 25 ( Marks: 1 ) - Please choose one
All of the following are the parts of organization's external environment, EXCEPT:
► Culture
► Customers
► Competitors
► Regulators
Question No: 26 ( Marks: 1 ) - Please choose one
All of the following are the part of organization's internal environment EXCEPT:
► Employees
► Owner
► Culture
► Regulators
Question No: 27 ( Marks: 1 ) - Please choose one
Task environment is also called:
► Specific environment
► Goal orientated environment
► Open environment
► Close environment
Question No: 28 ( Marks: 1 ) - Please choose one
Mega environment is also called:
► Open environment
► Close environment
► Flexible environment
► General environment
Question No: 29 ( Marks: 1 ) - Please choose one
The Walt Disney company's movies, theme parks and television programs all benefit one another. Children who enjoy a Disney movie like LION KING want to go to Disney world and see lion king show. They benefits greatly from:
► Negative Entropy
► Synergy
► Transformation
► Entropy
Question No: 30 ( Marks: 1 ) - Please choose one
The bank of New England uses models to figure out how many teller need to be on duty at each location at various times throughout the day. Bank is using which of the following approaches?
► Management science
► Operations management
► Total quality management
► Contingency perspective
Question No: 31 ( Marks: 1 ) - Please choose one
Viewpoint arguing that appropriate managerial action depends on the particular parameters of the situation is called:
► Contingency theory
► Behavioral theory
► Administrative theory
► Social theory
Question No: 32 ( Marks: 1 ) - Please choose one
Chester Barnard saw organizations as a ______system that required human assistance.
► Moral
► Ethical
► Social
► Technical
Question No: 33 ( Marks: 1 ) - Please choose one
Low level management has a complete authority to make decisions in case of:
► Centralization
► Decentralization
► Scalar Chain
► Order
Question No: 34 ( Marks: 1 ) - Please choose one
According to Adam Smith, the division of labor results in:
► Increased worker motivation
► Decreased worker specialization
► Increased worker productivity
► Decreased worker motivation
Question No: 35 ( Marks: 1 ) - Please choose one
According to Mintzberg monitor, disseminator and spokesperson are all:
► Interpersonal roles
► Informational roles
► Decisional roles
► Functional roles
Question No: 36 ( Marks: 1 ) - Please choose one
Hussain is the physician who heads the Critical Care Unit at Mercy Hospital, the most important role that he performs is:
► Informational
► Decisional
► Interpersonal
► Functional
Question No: 37 ( Marks: 1 ) - Please choose one
Controlling contingent situation comes under which of the following roles?
► Spokesperson
► Monitor
► Leader
► Disturbance handler
Question No: 38 ( Marks: 1 ) - Please choose one
Which of the following is most important characteristic of an entrepreneur?
► Planning
► Communication
► Rapid decision making
► Goal setting
Question No: 39 ( Marks: 1 ) - Please choose one
Adam Smith wrote his book “The Wealth of Nations” in:
► 15th century
► 17th century
► 20th century
► 18th century
Question No: 40 ( Marks: 1 ) - Please choose one
Which of the following courses helps managers gain a better understanding of motivation, leadership, trust, employee selection, performance appraisals and training techniques?
► Psychology
► Sociology
► Political science
► Anthropology
Question No: 41 ( Marks: 10 )
Ali is working as the head of tea unit of a multinational organization. Expenses of tea unit are increasing day by day. He is much worried. He decided to call a meeting and ask for some suggestions to reduce expenses from his subordinates. Different subordinates suggest for the downsizing of research department as it was not working efficiently. Ali still wants to think over this suggestion. What steps he should take to make a rational decision?
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