Principal of MANAGEMENT
== Maintaining self-developed networks of outside contacts and informers who provide favors and information can best be described as:
The liaison role. The disseminator role. The entrepreneur role.
The negotiator role. The monitor role.
==The major differences in skill requirements between middle and top managers are that:
Top managers require better interpersonal skills but less conceptual skills than middle managers. Top managers generally require better technical and interpersonal skills than middle managers.
Top managers must generally be more skilled than middle managers in every respect.
Middle managers require better technical and conceptual skills than top managers.
Top managers generally require higher level conceptual skills but less technical skills than middle managers.
===A traditional organization is generally:
Characterized by temporary jobs and a diverse workforce.
Dynamic, flexible and skill-focused. Team-orientated and customer-focused.
Characterized by lateral and networked relationships. Stable, inflexible and job-focused.
==The formulation of strategies to achieve organisational goals is part of:
The controlling function. The leading function. The organising function.
The co-ordinating function. The planning function.
== Efficiency refers to:
Getting activities completed effectively. The achievement of organisational goals.
Doing the right things. The relationship between inputs and outputs.
The setting of appropriate price structures.
== The three characteristics of an organisation are:
First line managers, deliberate structure and people.
Distinct purpose, deliberate structure and people.
Distinct purpose, deliberate structure and permanent jobs.
Distinct purpose, bureaucracy and people.
=== In a service organization, which of the four organizational levels are most likely to interface directly with the general public?
Non-managerial employees. Middle managers. First-line managers. Top managers.
== Which of the following generic terms is not a management function?
Planning Leading Systemising Organising
== Mintzberg describes the role of a leader as being:
Responsible for representing the organisation at major negotiations.
A person who is responsible for the motivation and activation of subordinates.
A person who seeks and receives a wide variety of special information.
A symbolic head.
== Being able to conceptualize means that:
You search for opportunities and changes. You have good interpersonal skills.
You work well in groups. You are able to think about abstract things.