hrm quiz mgt501 8

Which of the following personality characteristics are associated with people who are likely to exhibit violent behavior on the job?

1. 1. Neurotic
   2. Optimistic
   3. Extraverted
   4. Type A

2. Which of these suggestions is an effective way to deal with stress?
   1. Meditation
   2. Exercise
   3. Talking with others
   4. All of the given options

3. In most large facilities, who is responsible for reducing unsafe working conditions and reducing unsafe acts by employees?
   1. Chief executive officer
   2. Chief safety officer
   3. Occupational safety and health officer
   4. Chief operations officer

4. Who distinguished between intrinsic motivation and extrinsic motivation?
   1. Frederick Taylor
   2. Frederick Herzberg
   3. David McClelland
   4. Edward Deci

5. Which of the following is categorized as an indirect payment portion of employee compensation?
   1. Wages
   2. Salaries
   3. Employer-paid insurance
   4. Commissions

6. Stress can affect not only your health, but also other aspects of your life. What else can be affected by stress?
   1. Family relationships
   2. Work performance
   3. Your attention to safety
   4. All of the given options

7. Unemployment benefits are typically about __________ percent of a person's earnings and last for__________.
   1. 50; 26 weeks
   2. 75; 1 year
   3. 100; 2 years
   4. 25; 4 weeks

8. Unsafe acts can be reduced through all of the following methods except:
   1. Job rotation
   2. Screening
   3. Training
   4. Incentive programs

9. Which of these is the most common type of retirement plan?
   1. Defined benefit
   2. ERISA
   3. Defined contribution
   4. Money purchase plan

10. Which one of the following statements is correct in relation to monetary rewards in accordance with Herzberg's Two-Factor theory?
    1. Pay increases are a powerful long-term motivator
    2. Inadequate monetary rewards are a powerful dissatisfier
    3. Monetary rewards are more important than non-monetary rewards
    4. Pay can never be used as a motivator

11. Which pattern of communication is the quickest way to send a message?
    1. The circle
    2. The chain
    3. The Y
    4. The wheel

12. Chronic stress is the stress that wears at people day after day. Which of these is an example of chronic stress?
    1. An unhappy marriage
    2. Ongoing money problems
    3. Dissatisfaction with a job
    4. All of the given options

13. The relative position of an organization's pay incentives compared to other companies in the same industry is known as:
    1. Pay structure
    2. Pay appraisal
    3. Pay level
    4. Pay feedback

14. Poor quality lateral communication will result in which of the following?
    1. Lack of direction
    2. Lack of coordination
    3. Lack of delegation
    4. Lack of control

15. Which of the following is a health hazard in the work place?
    1. Uncollected waste paper
    2. Heavy object
    3. Frayed crypt
    4. All of the given options

16. Managers can motivate people to avoid performing dysfunctional behaviors by using:
    I. Extinction
    II. Punishment
    III. Negative reinforcement
    1. I, II, III
    2. I and III
    3. II and III
    4. I and II

17. Workers' compensation benefits fall into all of these major categories except:
    1. Medical care
    2. Retirement benefits
    3. Disability income
    4. Death benefits

18. Expectancy theory focuses on the relationships between which three factors?
    1. Needs, effort and persistence
    2. Needs, performance and inputs
    3. Inputs, performance and outcomes
    4. Needs, performance and outcomes

19. A horizontal extension of the object to increase task variety is called:
    1. Job evaluation
    2. Job enrichment
    3. Job enlargement
    4. Job rotation

20. Communication between two members of a project team from different function, but the same level of authority is ________ communication.
    1. UP ward
    2. Downward
    3. Lateral
    4. Diagonal

hrm mgt501 quiz 3

1-_________ is the process of acquiring, training, appraising and compensating employees, attending to their labor relations, health and safety and fairness concerns.

1. 1. Labor Relations
   2. Organizational Behavior
   3. Human Resource Management
   4. Organizational Health and Safety Management

2. Which of these refers to the temporary, part-time and self-employed workers?
   1. Internal labor force
   2. Contingent work force
   3. High-performance work systems
   4. Downsized employees

3. Which basic function of management includes delegating authority to subordinates and establishing channels of communication?
   1. Planning
   2. Organizing
   3. Leading
   4. Staffing

4. Over the past 25 years, all of these areas of legal environment have influenced HRM except:
   1. Equal employment opportunity legislation
   2. Employees pay and benefits
   3. Employee competition legislation
   4. Job security

5. One of the most popular methods of increasing employee responsibility and control is _______.
   1. Outsourcing
   2. "Military model" of management
   3. HRIS
   4. Work teams

6. Which of these is a major dimension of HRM practices contributing to company competitiveness?
   1. Compensating human resources
   2. Acquiring and preparing human resources
   3. Managing the human resource environment
   4. All of the given options

7. How has technology changed HRM practices?
   1. Recruiting using the web generates smaller, more focused applicant pools.
   2. Employee training is offered through scheduled classes rather than on demand.
   3. Electronic resumes take less time to evaluate than paper resumes.
   4. None of the given options.

8. How do companies facilitate workforce diversity?
   1. Rely on external support systems for minority workers.
   2. Encourage employees to challenge the beliefs and values of other employees.
   3. Build in accountability through surveys and audits.
   4. Reinforce traditional values.

9. Employee involvement requires extensive additional HRM activity in which of these areas?
   1. Training
   2. Benefits
   3. Labor negotiation
   4. Marketing

10. Managers who meet designated goals are _______.
    1. Assertive
    2. Efficient
    3. Effective
    4. Entitled

11. David conducts new employee orientation for a large organization. His work is within which basic HRM function?
    1. Management
    2. Motivation
    3. Career planning
    4. Training and development

12. Employee relations specialists are involved in which of these activities?
    1. Handling employee complaints
    2. Working with position control specialists in compensation
    3. Negotiating benefits packages
    4. Coordinating interview schedules

13. The father of scientific management is ________.
    1. Deming
    2. Burns
    3. Taylor
    4. Hawthorne

14. A large organization is an EEO employer with an affirmative action plan. Which of these activities is performed as part of the plan?
    1. All job applicants must have a recommendation from current or past employee
    2. Insurance premiums from former employers of all applicants are analyzed
    3. Job requirements are determined based on skills, knowledge and abilities
    4. Job announcements are posted on the company bulletin board

15. Which of these items would be in the highest security category of a typical HRIS?
    1. Employee name
    2. Former employers
    3. Salary
    4. Work location

16. Which of these decreases in the labor supply is the easiest to predict?
    1. Transfers-in
    2. Retirements
    3. Voluntary quits
    4. Prolonged illnesses

17. Wal-Mart differentiates its business by offering the lowest prices. Offering the lowest prices is Wal-Mart's _________.
    1. Functional strategy
    2. Competitive advantage
    3. Distinctive competence
    4. Corporate strategy

18. __________ is the process of assessing progress toward strategic goals and taking corrective action as needed.
    1. Strategic management
    2. Strategic planning
    3. Strategic control
    4. Diversification

19. _________ is the right to make decisions, to direct the work of others and to give orders.
    1. Leadership
    2. Authority
    3. Delegation
    4. Management

20. Which of the following is considered a qualitative approach to job analysis?
    1. Position analysis questionnaire
    2. Interviews
    3. Department of Labor approach
    4. Functional job analysis

hrm mgt501 quiz 5

Q1. HRM is associated with the management of;

A. General people

B. Financial resources

C. Organizational people

D. Community members

Q2. Cost of human resources refers to;

A. Company profits

B. Employee shares

C. Salary packages

D. Earned revenues

Q3. Top level managers require __________________ skills the most;

A. Technical

B. Interpersonal

C. Conceptual

D. Mechanical

Q4. Matching the job description with the individuals' qualification is an important aspect of;

A. IS

B. MIS

C. HRIS

D. DBMS

Q5. HR managers are generally the _______________ managers;

A. Line

B. Middle

C. Staff

D. Top

Q6. Manufacturing was the main concern of personnel department during;

A. Mechanistic period

B. Catalytic period

C. Organist period

D. Strategic period

Q7. SWOT Analysis is a tool for;

A. Determining organization's mission

B. Developing organizational goals

C. Formulating strategies

D. Environmental scanning

Q8. Jobs are identified & grouped while;

A. Planning

B. Organizing

C. Leading

D. Controlling

Q9. According to the Hawthorne studies, the productivity of employees;

A. Increased by increasing light

B. Decreased by decreasing light

C. Increased by observing them

D. No change in their productivity

Q10. Organizational goals should be;

A. Achievable

B. Ambiguous

C. Random

D. Vague

Q11. Which one of the following is NOT the source of workforce diversity?

A. Age

B. Gender

C. Education

D. Resentment

Q12. To anticipate the human resource needs of the organization based on some previous data or managerial judgment is known as;

A. Demand forecasting

B. Supplies forecasting

C. Financial forecasting

D. Sales forecasting

Q13. The thorough & detailed study regarding jobs within an organization is represented by;

A. Job analysis

B. Job description

C. Job specification

D. Job evaluation

Q14. A practice used by companies to assign their costly activities to outside providers,

(for the purpose of cost saving), rather than completing it internally is called;

A. Planning

B. Decentralization

C. Restructuring

D. Outsourcing

Q15. Organizational behavior depicts the;

A. Jargons used within the organization

B. Collective behavior of an organization

C. Effect of society's common behavior on an organization

D. Culture prevails in an organization

Q16. Leaders perform;

A. Decisional roles

B. Informal roles

C. Informational roles

D. Interpersonal roles

Q17. Organizations take inputs from its;

A. Rules & Policies

B. Internal Environment

C. External Environment

D. Legislations

Q18. As organizational activities are interrelated, it is said to be;

A. A closed system

B. An isolated system

C. An open system

D. A clogged system

Q19. Management sciences department is one of the _______________ of the VU;

A. System

B. Subsystem

C. Board

D. Structure

Q20. Shifting from manual to computerized system is resulted due to;

A. Workforce diversity

B. Technological advancement

C. Stake holder's involvement

D. Globalization

Human Resources Management (MGT-501) quiz-2

Semester Spring 2006(Quiz-1)
Human Resources Management (MGT-501)
Marks-10
1) Appraisal of a worker’s performance can be described as:
a) Planning Activity
b) Organizing Activity
c) Controlling Activity
d) Leading Activity
2) Hawthorne studies depict the effects of work environment on:
a) Human Behavior
b) Human Performance
c) Human Satisfaction
d) All the given options
3) Process of working with different resources to accomplish organizational goals is known as:
a) Strategic management
b) Human Resource management
c) Management
d) Team work
4) The concept of how a person behaves in a group can be attributed to:
a) Thermodynamics
b) Group Dynamics
c) MBO (Management by objectives)
d) Group Behavior
5) The study of Organizational Behavior is closely related to:
a) Human Psychology
b) Human Behavior in general
c) Human Behavior at work
d) Human-Machine Interaction
6) Essential component of an organization is:
a) Team
b) Structure
c) Individual
d) None of the given options
7) The whole is greater than the sum of its parts is known as:
a) Efficiency
b) Effectiveness
c) Productivity
d) Synergy
8) Virtual teams can contribute to better coordination among the team members because:
a) Technology brings them together on a forum.
b) Team members meet physically with each other
c) Team members share views among themselves via communication links.
d) Team members have the real time environment for interaction.
9) Setting standards should be left to the employee rather than organization leads to self controlling because:
a) It follows the management by objective approach.
b) It increases the productivity of the worker
c) It increases the confidence of workers
d) Workers come up to the high standard since they have no pressure from his superiors.
10) Which one is not basic component of OB (Organizational Behavior) Model?
a) Organization
b) Group
c) Team
d) Individual