1-_________ is the process of acquiring, training, appraising and compensating employees, attending to their labor relations, health and safety and fairness concerns.
- Labor Relations
- Organizational Behavior
- Human Resource Management
- Organizational Health and Safety Management
- Which of these refers to the temporary, part-time and self-employed workers?
- Internal labor force
- Contingent work force
- High-performance work systems
- Downsized employees
- Which basic function of management includes delegating authority to subordinates and establishing channels of communication?
- Planning
- Organizing
- Leading
- Staffing
- Over the past 25 years, all of these areas of legal environment have influenced HRM except:
- Equal employment opportunity legislation
- Employees pay and benefits
- Employee competition legislation
- Job security
- One of the most popular methods of increasing employee responsibility and control is _______.
- Outsourcing
- "Military model" of management
- HRIS
- Work teams
- Which of these is a major dimension of HRM practices contributing to company competitiveness?
- Compensating human resources
- Acquiring and preparing human resources
- Managing the human resource environment
- All of the given options
- How has technology changed HRM practices?
- Recruiting using the web generates smaller, more focused applicant pools.
- Employee training is offered through scheduled classes rather than on demand.
- Electronic resumes take less time to evaluate than paper resumes.
- None of the given options.
- How do companies facilitate workforce diversity?
- Rely on external support systems for minority workers.
- Encourage employees to challenge the beliefs and values of other employees.
- Build in accountability through surveys and audits.
- Reinforce traditional values.
- Employee involvement requires extensive additional HRM activity in which of these areas?
- Training
- Benefits
- Labor negotiation
- Marketing
- Managers who meet designated goals are _______.
- Assertive
- Efficient
- Effective
- Entitled
- David conducts new employee orientation for a large organization. His work is within which basic HRM function?
- Management
- Motivation
- Career planning
- Training and development
- Employee relations specialists are involved in which of these activities?
- Handling employee complaints
- Working with position control specialists in compensation
- Negotiating benefits packages
- Coordinating interview schedules
- The father of scientific management is ________.
- Deming
- Burns
- Taylor
- Hawthorne
- A large organization is an EEO employer with an affirmative action plan. Which of these activities is performed as part of the plan?
- All job applicants must have a recommendation from current or past employee
- Insurance premiums from former employers of all applicants are analyzed
- Job requirements are determined based on skills, knowledge and abilities
- Job announcements are posted on the company bulletin board
- Which of these items would be in the highest security category of a typical HRIS?
- Employee name
- Former employers
- Salary
- Work location
- Which of these decreases in the labor supply is the easiest to predict?
- Transfers-in
- Retirements
- Voluntary quits
- Prolonged illnesses
- Wal-Mart differentiates its business by offering the lowest prices. Offering the lowest prices is Wal-Mart's _________.
- Functional strategy
- Competitive advantage
- Distinctive competence
- Corporate strategy
- __________ is the process of assessing progress toward strategic goals and taking corrective action as needed.
- Strategic management
- Strategic planning
- Strategic control
- Diversification
- _________ is the right to make decisions, to direct the work of others and to give orders.
- Leadership
- Authority
- Delegation
- Management
- Which of the following is considered a qualitative approach to job analysis?
- Position analysis questionnaire
- Interviews
- Department of Labor approach
- Functional job analysis