hrm quiz mgt501 8

Which of the following personality characteristics are associated with people who are likely to exhibit violent behavior on the job?

1. 1. Neurotic
   2. Optimistic
   3. Extraverted
   4. Type A

2. Which of these suggestions is an effective way to deal with stress?
   1. Meditation
   2. Exercise
   3. Talking with others
   4. All of the given options

3. In most large facilities, who is responsible for reducing unsafe working conditions and reducing unsafe acts by employees?
   1. Chief executive officer
   2. Chief safety officer
   3. Occupational safety and health officer
   4. Chief operations officer

4. Who distinguished between intrinsic motivation and extrinsic motivation?
   1. Frederick Taylor
   2. Frederick Herzberg
   3. David McClelland
   4. Edward Deci

5. Which of the following is categorized as an indirect payment portion of employee compensation?
   1. Wages
   2. Salaries
   3. Employer-paid insurance
   4. Commissions

6. Stress can affect not only your health, but also other aspects of your life. What else can be affected by stress?
   1. Family relationships
   2. Work performance
   3. Your attention to safety
   4. All of the given options

7. Unemployment benefits are typically about __________ percent of a person's earnings and last for__________.
   1. 50; 26 weeks
   2. 75; 1 year
   3. 100; 2 years
   4. 25; 4 weeks

8. Unsafe acts can be reduced through all of the following methods except:
   1. Job rotation
   2. Screening
   3. Training
   4. Incentive programs

9. Which of these is the most common type of retirement plan?
   1. Defined benefit
   2. ERISA
   3. Defined contribution
   4. Money purchase plan

10. Which one of the following statements is correct in relation to monetary rewards in accordance with Herzberg's Two-Factor theory?
    1. Pay increases are a powerful long-term motivator
    2. Inadequate monetary rewards are a powerful dissatisfier
    3. Monetary rewards are more important than non-monetary rewards
    4. Pay can never be used as a motivator

11. Which pattern of communication is the quickest way to send a message?
    1. The circle
    2. The chain
    3. The Y
    4. The wheel

12. Chronic stress is the stress that wears at people day after day. Which of these is an example of chronic stress?
    1. An unhappy marriage
    2. Ongoing money problems
    3. Dissatisfaction with a job
    4. All of the given options

13. The relative position of an organization's pay incentives compared to other companies in the same industry is known as:
    1. Pay structure
    2. Pay appraisal
    3. Pay level
    4. Pay feedback

14. Poor quality lateral communication will result in which of the following?
    1. Lack of direction
    2. Lack of coordination
    3. Lack of delegation
    4. Lack of control

15. Which of the following is a health hazard in the work place?
    1. Uncollected waste paper
    2. Heavy object
    3. Frayed crypt
    4. All of the given options

16. Managers can motivate people to avoid performing dysfunctional behaviors by using:
    I. Extinction
    II. Punishment
    III. Negative reinforcement
    1. I, II, III
    2. I and III
    3. II and III
    4. I and II

17. Workers' compensation benefits fall into all of these major categories except:
    1. Medical care
    2. Retirement benefits
    3. Disability income
    4. Death benefits

18. Expectancy theory focuses on the relationships between which three factors?
    1. Needs, effort and persistence
    2. Needs, performance and inputs
    3. Inputs, performance and outcomes
    4. Needs, performance and outcomes

19. A horizontal extension of the object to increase task variety is called:
    1. Job evaluation
    2. Job enrichment
    3. Job enlargement
    4. Job rotation

20. Communication between two members of a project team from different function, but the same level of authority is ________ communication.
    1. UP ward
    2. Downward
    3. Lateral
    4. Diagonal