mgt101-paper

important topic
1) carriag inwared & outwared2) return inwared & outwared3)public company & private company

Principal of MANAGEMENT-quiz

Principal of MANAGEMENT

== Maintaining self-developed networks of outside contacts and informers who provide favors and information can best be described as:

The liaison role. The disseminator role. The entrepreneur role.

The negotiator role. The monitor role.

==The major differences in skill requirements between middle and top managers are that:

Top managers require better interpersonal skills but less conceptual skills than middle managers. Top managers generally require better technical and interpersonal skills than middle managers.

Top managers must generally be more skilled than middle managers in every respect.

Middle managers require better technical and conceptual skills than top managers.

Top managers generally require higher level conceptual skills but less technical skills than middle managers.

===A traditional organization is generally:

Characterized by temporary jobs and a diverse workforce.

Dynamic, flexible and skill-focused. Team-orientated and customer-focused.

Characterized by lateral and networked relationships. Stable, inflexible and job-focused.

==The formulation of strategies to achieve organisational goals is part of:

The controlling function. The leading function. The organising function.

The co-ordinating function. The planning function.

== Efficiency refers to:

Getting activities completed effectively. The achievement of organisational goals.

Doing the right things. The relationship between inputs and outputs.

The setting of appropriate price structures.

== The three characteristics of an organisation are:

First line managers, deliberate structure and people.

Distinct purpose, deliberate structure and people.

Distinct purpose, deliberate structure and permanent jobs.

Distinct purpose, bureaucracy and people.

=== In a service organization, which of the four organizational levels are most likely to interface directly with the general public?

Non-managerial employees. Middle managers. First-line managers. Top managers.

== Which of the following generic terms is not a management function?

Planning Leading Systemising Organising

== Mintzberg describes the role of a leader as being:

Responsible for representing the organisation at major negotiations.

A person who is responsible for the motivation and activation of subordinates.

A person who seeks and receives a wide variety of special information.

A symbolic head.

== Being able to conceptualize means that:

You search for opportunities and changes. You have good interpersonal skills.

You work well in groups. You are able to think about abstract things.

mgt613 final 2009-spr

Quesstionare Q1 The agrgiate planning Q2 Asspect of total quality Management Q3 As an operation manager , the service design of the ABC firm is weak. And that is a huge loss is bearing. As an operation manager discuss it Q4 Elements of the suply chain management

Final Term Exam Fall 2008 MTH302

Final Term Exam Fall 2008 MTH302
Question No: 1 ( Marks: 1 ) - Please choose one
The value of c2 is always ------------------
? Positive
? Negative
? 0
? None of these
Question No: 2 ( Marks: 1 ) - Please choose one
Which of the following indicates a strong positive correlation.
? r = 0
? r = -0.793
? r = 0.913
? r = 0.45
Question No: 3 ( Marks: 1 ) - Please choose one
Binomial expansion for
( x3- 2y 0)
is equal to
? 1
?
( x3- 2y )
?
( ´0 x3- 2y )
?
( x3- 0´y2 )
Question No: 4 ( Marks: 1 ) - Please choose one
New forecast =……
? Old forecast + proportion of errora..
? Old forecast - proportion of error a
? Old forecast * proportion of error a

? Old forecast / proportion of error a
Question No: 5 ( Marks: 1 ) - Please choose one
Which is the correct syntax for the determinant of a matrix given
by the following array
? =DETERM(B4:E7)
? =MDTERM(B4:E7)
? =MDETERM(B4:E7)
? =MDETERM(B4;E7)
Question No: 6 ( Marks: 1 ) - Please choose one
If C is the cost and S is the selling price of a certain item then
the formula for its markup is given by

? (S-C)/S *100%
? (S-C)/C *100%
? (C-S)/S *100%
? (C-S)/C *100%
Question No: 7 ( Marks: 1 ) - Please choose one
There is an investment of _________ of basic salary on behalf of the
employee in Provident Fund
? 1/11th
? 2/11th
? 3/11th
? 5/11th
Question No: 8 ( Marks: 1 ) - Please choose one
VDB returns the depreciation of an asset for
? Zero period
? One period
? Two period
? Any arbitrary period
Question No: 9 ( Marks: 1 ) - Please choose one
Solve x - 16 = 12 for x.
? 4
? 28
? -4
? -28

Question No: 10 ( Marks: 1 ) - Please choose one
Syntax for the Poisson distribution is
? POISSON(x, mean, cumulative)
? POISSON(x, mode, cumulative)
? POISSON(x, median, cumulative)
? POISSON(x, y, mean, cumulative)
Question No: 11 ( Marks: 1 ) - Please choose one
Men tend to marry women who are slightly younger than themselves.
Suppose that every man married a woman who was exactly .5 of a year
younger than themselves. Which of the following is CORRECT?
? The correlation is -.5.
? The correlation is .5.
? The correlation is 1.
? The correlation is -1.
? The correlation is 0
Question No: 12 ( Marks: 1 ) - Please choose one
If high or low numbers have a significant effect on a list of numbers, the
----------- may be better than the mean.
? mode
? median
? range
? quartile
Question No: 13 ( Marks: 1 ) - Please choose one
If you invest some amount at an interest rate of 8%, then at the end of

9 years.
What will be the value of Accumulation Factor?
? 12.736
? 12.487
? 12.965
? 12.856
Question No: 14 ( Marks: 1 ) - Please choose one
Which of the following is not a measure of central tendency
? Percentile
? quartile
? standard deviation
? mode
Question No: 15 ( Marks: 1 ) - Please choose one
If the dependent variable increases with the independent variable then
the coefficient of correlation is
? 0 to -1
? 0 to - 0.5
? 0 to -2
? 0 to 1
Question No: 16 ( Marks: 1 ) - Please choose one
There are 5 Rock songs, 6 Carnatic songs and 3 Indian pop songs.
How many different albums can be formed using the above repertoire if
the albums should contain at least 1 Rock song and 1 Carnatic song?
? 15624
? 16384
? 6144
? 240

Question No: 17 ( Marks: 1 ) - Please choose one
In given Qrtly, data the first step in computing seasonal index is
calculating
? 4 qtr moving average
? Discard highest and lowest values
? 4 qtr. Moving total
? 2 qtr. Moving total
Question No: 18 ( Marks: 1 ) - Please choose one
The variance is
? Found by dividing by N by the mean.
? In the same units as the original data.
? Found by squaring the standard deviation
? Calculate by dividing the S.D. with mean
Question No: 19 ( Marks: 1 ) - Please choose one
If many data points are close to the mean, then the standard deviation
is -----------.
? 0
? Small
? Large
? Middle value
Question No: 20 ( Marks: 1 ) - Please choose one
In a linear regression of y on x, y = a + bx,
? the variance of x is constant for all values of y
? a fitted straight line goes through (0, 0)
? Both variables have the same variance
? x is the explanatory variable
Question No: 21 ( Marks: 2 )
The answer of BINIMDIST is #NUM. Give the reason of this error
message.
Question No: 22 ( Marks: 2 )
If Y = a + 2 X, find the value of a when Y = 7 and x = 2.
Question No: 23 ( Marks: 2 )
What is the mode of the following data?

Question No: 24 ( Marks: 3 )
Explain negative binomial distribution.
Question No: 25 ( Marks: 3 )
Construct a sample space S, if you toss a coin THREE times and
observe the sequence of heads ( H ) and tails ( T ) those appears.
Question No: 26 ( Marks: 3 )
Eleven subjects carried out the same task using a pocket calculator.
The times (in seconds) taken were: 69, 75, 83, 58, 95, 72, 86, 88, 77,
79, 90. Find the range & median .
Question No: 27 ( Marks: 5 )
The length of life for a washing machine approximately normally
distributed, with a mean of 4 years and a S.D of 1.5 years. If this
type of washing machine is guaranteed for 12 months. What
percentage of the sale will require replacement?
Question No: 28 ( Marks: 5 )
If Sample space S = {1,2,3,..........,9}, event A ={2, 4, 6, 8} and
event B ={1, 3, 5}
Find the probability of A or B happening.
Question No: 29 ( Marks: 5 )
Find the mean, median, mode, and range for the following list of values:
1, 2, 4, 7
Question No: 30 ( Marks: 10 )
Find the Median , Midhinge , Midrange for the following
data values:
10, 13, 14, 12, 13, 19, 22,23,24

hrm quiz 9

Leadership will mostly be considered failed if:

► Leaders are appointed by top management

► Leader established high goals to be achieved

► Leader also plays the role of a manager in an organization

► Followers stop sharing their issues with a leader

If the frequency of banned behavior of an employee increases, it is better to:

► Provide employee some sort of counseling

► Inform top management about it and take no action

► Monitor employees' behavior on regular basis

► Increase the intensity of the disciplinary action against him

z1251252000: Expertise in a particular field/area helps leaders in:

► Building their power to influence followers

► Increasing their referant power to influence others

► Enhancing their political network

► Creating upward communication channel

____________ refers bringing a manager back home after a foreign assignment has been completed.

► Expatriation

► Repatriation

► Culture shock

► Expatriate failure

Amjad is a Pakistani born national who is working in Saudi Arabia as a HR manager for an American company. So, Amjad is a/an:

► Expatriate

► Third-country national

► Home-country national

► Host-country national

Quiz No. 1 hrm

mgt501

Quiz No. 1

Marks: 10

Please highlight the correct option.

Q. 1 All of the following are External Environmental Factors except

1. Legal Considerations
2. The Labor Force
3. Customers
4. Corporate Culture

Q. 2 The people who perform tasks in a wide variety of human resource-related areas are called

1. HR Executives
2. HR Generalists
3. HR Specialist
4. All of the given options

Q. 3 A strategy intended to achieve fair employment by urging employers to hire certain groups of people who were discriminated against in the past is known as

1. Fair employment
2. Equal Employment Opportunity (EEO)
3. Affirmative action
4. Employment discrimination

Q. 4 Generally, the goal setting is a

1. Top down process
2. Bottom up process
3. Process of top down support and bottom up development
4. Function of senior management

Q. 5 Following are the reasons for conducting job analysis except

1. Staffing workers
2. Observing workers
3. Training and Development
4. Legal Considerations

Q. 6 The method that uses the organization's current level of employment as the starting point for determining future staffing needs is

1. Zero Based Forecasting
2. Bottom-Up Approach
3. Forecasting Human Resource Availability
4. None of the given options

Q. 7 job analysis can be performed in all of the following ways except

1. Interviews conducted with departing employees
2. Analyzing log books
3. Observing hourly workers
4. Giving workers checklist to indicate which tasks on the list are performed during job.

Q. 8 What specific activities listed below are part of the organizing function?

1. Giving each subordinate a specific task
2. Recruiting prospective employees
3. Training and developing employees
4. Developing rules and procedures

Q. 9 _____ are authorized to direct the work of subordinates.

1. Staff managers
2. Line managers
3. Leaders
4. Advisory board members

Q.10 What tactic will employers likely have to take to fill openings left by retiring employees?

1. Instituting flexible work hours
2. Providing elder care
3. Hiring more women
4. Rehiring retirees

QUIZ NO. 6 hrm

mgt501

QUIZ NO. 6

(Marks: 10)

*Highlight the correct answer from the given options.

1. Which is a common law doctrine stating that employers have the right to hire, fire, demote, or promote whomever they choose, unless there is a law or contract to the contrary .

1. Management Rights
2. Employment at Will
3. Statutory Rights
4. Contractual Rights

2. The ability of one person to influence another is

1. Power
2. Responsibility
3. Authority
4. All given options

3. The first formal stage of the disciplinary procedure is
   1. Written Verbal Warning
   2. Written Warning
   3. Employee Separation
   4. Show-Cause Notice

4. A worker surplus forecasted results in
   1. Creative Recruiting
   2. Special Training Programs
   3. Reduced Hours
   4. Succession Planning

5. Which theory suggests that a leader should adapt his/her leadership style to the task?
   1. Path-Goal Leadership Theory
   2. Vroom-Jago-Yetton Model
   3. LMX Theory
   4. The Situational Leadership Model

6. To be effective, leaders must provide a _________________that is a general statement of the organization's intended direction that evokes positive emotional feelings in organization members.
   1. Vision
   2. Mission
   3. Goal
   4. Declaration

7. These rights Protect employees from discrimination, Safe working conditions, Right to form unions

1. Statutory Rights
2. Contractual Rights
3. Employment policies
4. Civil Rights

8. For simplicity's sake, we can classify the most frequent violations of discipline into _____________ categories.
   1. Two
   2. Three
   3. Four
   4. Six

9. To Becoming a Leader do all except

1. Build Your Power Base
2. Develop Your Judgment
3. Use Your Management Skills
4. Do Not Trust Anyone

10. A forecasting tool that uses mathematical equations to predict the behavior of one variable on the basis of other known variable/s is known as

1. Managerial judgment
2. Regression analysis
3. Trend analysis
4. Ratio analysis

hrm quiz 4

mgt501

QUIZ NO. 4

Marks: 10

1. A process that significantly affects organizational success by having managers and employees work together to set expectations, review results, and reward performance.
   1. Management by Objectives
   2. Performance Appraisal
   3. Performance Management
   4. Organizational Planning

2. ________________ is solely responsible for managing individual's career.
   1. Individual
   2. Team
   3. Organization
   4. HR Manager

3. The evaluator uses a list of behavioral descriptions and checks off those behaviors that apply to the employee. This method of appraisal is called
   1. Forced-Choice Appraisal
   2. Forced Distribution Appraisal
   3. Checklist Appraisal
   4. Behaviorally Anchored Rating Scales

4. Any compensation method that ties pay to the quantity or quality of work the person produces is called
   1. Gain-sharing Plan
   2. Incentive Plan
   3. Compensation Plan
   4. Pay for performance Plan

5. Employee evaluations are directly affected by a "supervisor's perceptions of who is believed to be in control of the employee's performance – the employer or the manager." This theory is known as
   1. Attribution Theory
   2. Stereotype
   3. Halo Effect
   4. None of above options

6. Which has an impact on job pricing and the ultimate determination of an individual's financial compensation?
   1. The Organization
   2. The Job
   3. The Employee
   4. All of the above options

7. Office environment that contain harmful airborne chemicals, asbestos, or indoor pollution is referred to
   1. Homicide
   2. Sick Building
   3. Green Environment
   4. Environment pollution

8. Benefits offered to employees reflect many of the trends existing in our
   1. Country
   2. Environment
   3. Organization
   4. Labor Force

9. Recognition, positive reinforcement and employees' empowerment can be used to avoid the
   1. Turnover
   2. Conflict
   3. Accident
   4. Frustration

10. Not giving a compliment for a job done very well can cause
    1. Punishment
    2. Extinction
    3. Negative Reinforcement
    4. De-motivation

hrm quiz 7

mgt501

1. Following are the basic principles or conditions that facilitate learning except

1. Participation
2. Relevance
3. Feedback
4. Education

2. Career Development is:

1. A formal approach taken by an organization to help its people acquire the skills and experiences needed to perform current and future jobs.
2. An employee's progresses vertically upward in the organization from one specific job to the next.
3. Both a vertical sequence of jobs and a series of horizontal opportunities.
4. Self-understanding for future jobs. Then, the person is in a position to establish realistic goals and determine how to achieve these goals.

3. ___________ can provide an opportunity for the employee to share in decision making, to learn by watching others, and to investigate specific organizational problems.

1. Lectures & Seminars
2. Assistant to Position
3. Committee Assignments
4. Simulations:

4. ______ is a career-path method recognizing that technical specialists can and should be allowed to continue to contribute their expertise to a company without having become managers.

1. Demotion
2. Lateral skill path
3. Dual-career path
4. None of the given options
   Training instruction for a small group, which employs such techniques as role-playing or simulation etc. and encounters give and take sessions and problem-solving techniques is called:
   1. Career counseling
   2. Workshop
   3. Development Plan
   4. On the job training

5. Barriers to career advancement include:

1. Lack of time
2. Rigid job specifications
3. Short-term focus
4. All of the given options

6. The basic skills possessed by the individual that are required to give certain performance are termed as:

1. Ability
2. Motivation
3. Experience
4. Performance

7. Using the __________ approach, managers evaluate organizational effectiveness.

1. External resource
2. Internal systems
3. Technical
4. Systems

8. A career stage in which one begins to search for work and finds a first job is:

1. Exploration period
2. Establishment period
3. Middle stage
4. None of the given options

9. Without proper feedback about an employee's effort and its effect on performance, we run the risk of decreasing his/ her _________.

1. Salary
2. Experience
3. Motivation
4. Performance appraisal

hrm quiz 10

mgt501

1. A system used to acquire, store, manipulate, analyze, retrieve, and distributed information related to the company's human resources is called a(n) _______________
   1. HRIS
   2. Progressive discipline system
   3. IRS
   4. Contingent workforce system

2. Which of these is a major dimension of HRM practices contributing to company competitiveness?
   1. Compensating human resources
   2. Acquiring and preparing human resources
   3. Managing the human resource environment
   4. All of the given options

3. HRM has primary responsibility for all of these implementation variables except:

1. Task design
2. People
3. Reward systems
4. Organization structure

4. Which of these is the process of getting detailed information about jobs?

1. Job design
2. Job description
3. Job analysis
4. Job skills

5. In which of these steps, the HR manager attempts to ascertain the supply of and demand for various types of human resources?

1. Forecasting
2. Program implementation
3. Evaluation
4. Goal setting

6. Which of these is defined as any practice or activity carried on by the organization with the primary purpose of identifying and attracting potential employees?

1. A leading indicator analysis
2. Recruitment
3. Personnel policies
4. Selection

7. Scientific management was one of the earliest and best-known statements of the _____________ approach.

1. Biological
2. Motivational
3. Perceptual-Motor
4. Mechanistic

8. Most HR functions spend very little time on:

1. Traditional activities
2. Transactional activities
3. Transformational activities
4. Day-to-day operational activities

9. Playing the role of ____________ requires designing and delivering efficient and effective HR systems, processes, and practices.

1. Administrative Agent
2. Change Agent
3. Strategic Partner
4. Employee Advocate

10. Which of these refers to the degree to which decision-making authority resides at the top of the organizational chart?

1. Job design
2. Decentralization
3. Unity of command
4. Centralization

hrm quiz11

mgt501

1. One reason for falling union membership in recent years is that __________
   1. Legislation protects workers in a way that was once only offered by the unions
   2. Unions have been seen as largely ineffectual
   3. Union membership is too expensive
   4. Manufacturers will not hire union members
   5. Union members earn less on average compared to non-union members

2. All of the following types of organizations are covered by the Occupational Safety and Health Act except __________
   1. Federal agencies
   2. Hospitals
   3. Schools
   4. Self-employed persons
   5. Manufacturing facilities

3. There is fairly strong evidence that traits can predict _________ more accurately than leadership effectiveness
   1. Leadership emergence
   2. Extraversion in leaders
   3. Leadership awareness
   4. Leadership competence
   5. The conscientiousness of leaders

4. Which one of the following is not implied in the definition of power?
   1. Influence
   2. Potential
   3. Dependency
   4. Actualization
   5. Capacity

5. The conflict-handling intention of accommodating is ________
   1. assertive and uncooperative
   2. assertive and cooperative
   3. unassertive and uncooperative
   4. unassertive and cooperative
   5. reflective and emotional

6. Which department enforces the standards set out in the Occupational Safety and Health Act?
   1. Department of Health Services
   2. Department of Labor
   3. Department of Defense
   4. Department of Financial Services
   5. Economic Development Department

7. Family issues, economic problems, and personality characteristics are examples of the __________ factor of potential stress
   1. Social
   2. Environmental
   3. Personnel
   4. Psychological
   5. Personal

8. The ___________ form of union security means that it is up to the workers whether or not they join the union and only those who join must pay dues.
   1. Closed shop
   2. Union shop
   3. Agency shop
   4. Open shop
   5. Maintenance of agreement

9. The dimension of assertiveness refers to situations ________
   1. in which one party attempts to satisfy his/her own concerns
   2. in which there is an expression of competition
   3. involving a major behavior change
   4. that lead to conflict
   5. in which one party behaves generously

10. Which of the following benefits could be awarded as workers' compensation?
    1. Cash benefit
    2. Medical services
    3. Time off with pay
    4. Time off without pay
    5. a and b

hrm quiz mgt501 8

Which of the following personality characteristics are associated with people who are likely to exhibit violent behavior on the job?

1. 1. Neurotic
   2. Optimistic
   3. Extraverted
   4. Type A

2. Which of these suggestions is an effective way to deal with stress?
   1. Meditation
   2. Exercise
   3. Talking with others
   4. All of the given options

3. In most large facilities, who is responsible for reducing unsafe working conditions and reducing unsafe acts by employees?
   1. Chief executive officer
   2. Chief safety officer
   3. Occupational safety and health officer
   4. Chief operations officer

4. Who distinguished between intrinsic motivation and extrinsic motivation?
   1. Frederick Taylor
   2. Frederick Herzberg
   3. David McClelland
   4. Edward Deci

5. Which of the following is categorized as an indirect payment portion of employee compensation?
   1. Wages
   2. Salaries
   3. Employer-paid insurance
   4. Commissions

6. Stress can affect not only your health, but also other aspects of your life. What else can be affected by stress?
   1. Family relationships
   2. Work performance
   3. Your attention to safety
   4. All of the given options

7. Unemployment benefits are typically about __________ percent of a person's earnings and last for__________.
   1. 50; 26 weeks
   2. 75; 1 year
   3. 100; 2 years
   4. 25; 4 weeks

8. Unsafe acts can be reduced through all of the following methods except:
   1. Job rotation
   2. Screening
   3. Training
   4. Incentive programs

9. Which of these is the most common type of retirement plan?
   1. Defined benefit
   2. ERISA
   3. Defined contribution
   4. Money purchase plan

10. Which one of the following statements is correct in relation to monetary rewards in accordance with Herzberg's Two-Factor theory?
    1. Pay increases are a powerful long-term motivator
    2. Inadequate monetary rewards are a powerful dissatisfier
    3. Monetary rewards are more important than non-monetary rewards
    4. Pay can never be used as a motivator

11. Which pattern of communication is the quickest way to send a message?
    1. The circle
    2. The chain
    3. The Y
    4. The wheel

12. Chronic stress is the stress that wears at people day after day. Which of these is an example of chronic stress?
    1. An unhappy marriage
    2. Ongoing money problems
    3. Dissatisfaction with a job
    4. All of the given options

13. The relative position of an organization's pay incentives compared to other companies in the same industry is known as:
    1. Pay structure
    2. Pay appraisal
    3. Pay level
    4. Pay feedback

14. Poor quality lateral communication will result in which of the following?
    1. Lack of direction
    2. Lack of coordination
    3. Lack of delegation
    4. Lack of control

15. Which of the following is a health hazard in the work place?
    1. Uncollected waste paper
    2. Heavy object
    3. Frayed crypt
    4. All of the given options

16. Managers can motivate people to avoid performing dysfunctional behaviors by using:
    I. Extinction
    II. Punishment
    III. Negative reinforcement
    1. I, II, III
    2. I and III
    3. II and III
    4. I and II

17. Workers' compensation benefits fall into all of these major categories except:
    1. Medical care
    2. Retirement benefits
    3. Disability income
    4. Death benefits

18. Expectancy theory focuses on the relationships between which three factors?
    1. Needs, effort and persistence
    2. Needs, performance and inputs
    3. Inputs, performance and outcomes
    4. Needs, performance and outcomes

19. A horizontal extension of the object to increase task variety is called:
    1. Job evaluation
    2. Job enrichment
    3. Job enlargement
    4. Job rotation

20. Communication between two members of a project team from different function, but the same level of authority is ________ communication.
    1. UP ward
    2. Downward
    3. Lateral
    4. Diagonal

hrm mgt501 quiz 3

1-_________ is the process of acquiring, training, appraising and compensating employees, attending to their labor relations, health and safety and fairness concerns.

1. 1. Labor Relations
   2. Organizational Behavior
   3. Human Resource Management
   4. Organizational Health and Safety Management

2. Which of these refers to the temporary, part-time and self-employed workers?
   1. Internal labor force
   2. Contingent work force
   3. High-performance work systems
   4. Downsized employees

3. Which basic function of management includes delegating authority to subordinates and establishing channels of communication?
   1. Planning
   2. Organizing
   3. Leading
   4. Staffing

4. Over the past 25 years, all of these areas of legal environment have influenced HRM except:
   1. Equal employment opportunity legislation
   2. Employees pay and benefits
   3. Employee competition legislation
   4. Job security

5. One of the most popular methods of increasing employee responsibility and control is _______.
   1. Outsourcing
   2. "Military model" of management
   3. HRIS
   4. Work teams

6. Which of these is a major dimension of HRM practices contributing to company competitiveness?
   1. Compensating human resources
   2. Acquiring and preparing human resources
   3. Managing the human resource environment
   4. All of the given options

7. How has technology changed HRM practices?
   1. Recruiting using the web generates smaller, more focused applicant pools.
   2. Employee training is offered through scheduled classes rather than on demand.
   3. Electronic resumes take less time to evaluate than paper resumes.
   4. None of the given options.

8. How do companies facilitate workforce diversity?
   1. Rely on external support systems for minority workers.
   2. Encourage employees to challenge the beliefs and values of other employees.
   3. Build in accountability through surveys and audits.
   4. Reinforce traditional values.

9. Employee involvement requires extensive additional HRM activity in which of these areas?
   1. Training
   2. Benefits
   3. Labor negotiation
   4. Marketing

10. Managers who meet designated goals are _______.
    1. Assertive
    2. Efficient
    3. Effective
    4. Entitled

11. David conducts new employee orientation for a large organization. His work is within which basic HRM function?
    1. Management
    2. Motivation
    3. Career planning
    4. Training and development

12. Employee relations specialists are involved in which of these activities?
    1. Handling employee complaints
    2. Working with position control specialists in compensation
    3. Negotiating benefits packages
    4. Coordinating interview schedules

13. The father of scientific management is ________.
    1. Deming
    2. Burns
    3. Taylor
    4. Hawthorne

14. A large organization is an EEO employer with an affirmative action plan. Which of these activities is performed as part of the plan?
    1. All job applicants must have a recommendation from current or past employee
    2. Insurance premiums from former employers of all applicants are analyzed
    3. Job requirements are determined based on skills, knowledge and abilities
    4. Job announcements are posted on the company bulletin board

15. Which of these items would be in the highest security category of a typical HRIS?
    1. Employee name
    2. Former employers
    3. Salary
    4. Work location

16. Which of these decreases in the labor supply is the easiest to predict?
    1. Transfers-in
    2. Retirements
    3. Voluntary quits
    4. Prolonged illnesses

17. Wal-Mart differentiates its business by offering the lowest prices. Offering the lowest prices is Wal-Mart's _________.
    1. Functional strategy
    2. Competitive advantage
    3. Distinctive competence
    4. Corporate strategy

18. __________ is the process of assessing progress toward strategic goals and taking corrective action as needed.
    1. Strategic management
    2. Strategic planning
    3. Strategic control
    4. Diversification

19. _________ is the right to make decisions, to direct the work of others and to give orders.
    1. Leadership
    2. Authority
    3. Delegation
    4. Management

20. Which of the following is considered a qualitative approach to job analysis?
    1. Position analysis questionnaire
    2. Interviews
    3. Department of Labor approach
    4. Functional job analysis

hrm mgt501 quiz 5

Q1. HRM is associated with the management of;

A. General people

B. Financial resources

C. Organizational people

D. Community members

Q2. Cost of human resources refers to;

A. Company profits

B. Employee shares

C. Salary packages

D. Earned revenues

Q3. Top level managers require __________________ skills the most;

A. Technical

B. Interpersonal

C. Conceptual

D. Mechanical

Q4. Matching the job description with the individuals' qualification is an important aspect of;

A. IS

B. MIS

C. HRIS

D. DBMS

Q5. HR managers are generally the _______________ managers;

A. Line

B. Middle

C. Staff

D. Top

Q6. Manufacturing was the main concern of personnel department during;

A. Mechanistic period

B. Catalytic period

C. Organist period

D. Strategic period

Q7. SWOT Analysis is a tool for;

A. Determining organization's mission

B. Developing organizational goals

C. Formulating strategies

D. Environmental scanning

Q8. Jobs are identified & grouped while;

A. Planning

B. Organizing

C. Leading

D. Controlling

Q9. According to the Hawthorne studies, the productivity of employees;

A. Increased by increasing light

B. Decreased by decreasing light

C. Increased by observing them

D. No change in their productivity

Q10. Organizational goals should be;

A. Achievable

B. Ambiguous

C. Random

D. Vague

Q11. Which one of the following is NOT the source of workforce diversity?

A. Age

B. Gender

C. Education

D. Resentment

Q12. To anticipate the human resource needs of the organization based on some previous data or managerial judgment is known as;

A. Demand forecasting

B. Supplies forecasting

C. Financial forecasting

D. Sales forecasting

Q13. The thorough & detailed study regarding jobs within an organization is represented by;

A. Job analysis

B. Job description

C. Job specification

D. Job evaluation

Q14. A practice used by companies to assign their costly activities to outside providers,

(for the purpose of cost saving), rather than completing it internally is called;

A. Planning

B. Decentralization

C. Restructuring

D. Outsourcing

Q15. Organizational behavior depicts the;

A. Jargons used within the organization

B. Collective behavior of an organization

C. Effect of society's common behavior on an organization

D. Culture prevails in an organization

Q16. Leaders perform;

A. Decisional roles

B. Informal roles

C. Informational roles

D. Interpersonal roles

Q17. Organizations take inputs from its;

A. Rules & Policies

B. Internal Environment

C. External Environment

D. Legislations

Q18. As organizational activities are interrelated, it is said to be;

A. A closed system

B. An isolated system

C. An open system

D. A clogged system

Q19. Management sciences department is one of the _______________ of the VU;

A. System

B. Subsystem

C. Board

D. Structure

Q20. Shifting from manual to computerized system is resulted due to;

A. Workforce diversity

B. Technological advancement

C. Stake holder's involvement

D. Globalization

Human Resources Management (MGT-501) quiz-2

Semester Spring 2006(Quiz-1)
Human Resources Management (MGT-501)
Marks-10
1) Appraisal of a worker’s performance can be described as:
a) Planning Activity
b) Organizing Activity
c) Controlling Activity
d) Leading Activity
2) Hawthorne studies depict the effects of work environment on:
a) Human Behavior
b) Human Performance
c) Human Satisfaction
d) All the given options
3) Process of working with different resources to accomplish organizational goals is known as:
a) Strategic management
b) Human Resource management
c) Management
d) Team work
4) The concept of how a person behaves in a group can be attributed to:
a) Thermodynamics
b) Group Dynamics
c) MBO (Management by objectives)
d) Group Behavior
5) The study of Organizational Behavior is closely related to:
a) Human Psychology
b) Human Behavior in general
c) Human Behavior at work
d) Human-Machine Interaction
6) Essential component of an organization is:
a) Team
b) Structure
c) Individual
d) None of the given options
7) The whole is greater than the sum of its parts is known as:
a) Efficiency
b) Effectiveness
c) Productivity
d) Synergy
8) Virtual teams can contribute to better coordination among the team members because:
a) Technology brings them together on a forum.
b) Team members meet physically with each other
c) Team members share views among themselves via communication links.
d) Team members have the real time environment for interaction.
9) Setting standards should be left to the employee rather than organization leads to self controlling because:
a) It follows the management by objective approach.
b) It increases the productivity of the worker
c) It increases the confidence of workers
d) Workers come up to the high standard since they have no pressure from his superiors.
10) Which one is not basic component of OB (Organizational Behavior) Model?
a) Organization
b) Group
c) Team
d) Individual